Here at Eureka Golf we take your privacy very seriously and will only use your personal information to administer your account and to provide the products and services you have requested. Your personal information is stored safely and processed as per the European GDPR Guidelines.

BACKGROUND:

This Policy applies as between you, the User of this Website and Eureka Golf Ltd the owner and provider of this Website.  This Policy applies to our use of any and all Data collected by us in relation to your use of the Website.

 

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:  

“Data”	means collectively all information that you submit to the Eureka Golf Ltd via the Website.  This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998;
“Cookie”	means a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in Clause 12;
“Eureka Golf Ltd”	means Eureka Golf Ltd of 382e Jedburgh Court, Eleventh Avenue, Team Valley, Gateshead, Tyne and Wear NE11 0BQ
“UK and EU  Cookie Law”	means the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
“GDPR”	means the General Data Protection Regulation (GDPR);
“User”	means any third party that accesses the Website and is not employed by Eureka Golf Ltd and acting in the course of their employment; and
“Website”	means the website that you are currently using (www.eurekagolf.co.uk) and any sub-domains of this site (e.g. subdomain.www.eurekagolf.co.uk) unless expressly excluded by their own terms and conditions.

2. Scope of this Policy

This Policy applies only to the actions of Eureka Golf Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 

3.Data Collected

Without limitation, any of the following Data may be collected by this Website from time to time:

3.1          name;

3.2          date of birth;

3.3          contact information such as email addresses and telephone numbers;

3.4          demographic information such as post code, preferences and interests;

3.5          IP address (automatically collected);

3.6          web browser type and version (automatically collected);

3.7          operating system (automatically collected);

3.8          a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected); and 

4. Our Use of Data

4.1          Any personal Data you submit will be retained by Eureka Golf Ltd for 12 months.

4.2          Unless we are obliged or permitted by law to do so, and subject to Clause 5, your Data will not be disclosed to third parties.

4.3          All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998.  For more details on security see Clause 11 below.

4.4          Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website.  Specifically, Data may be used by us for the following reasons:

4.4.1                  internal record keeping;

4.4.2                  improvement of our products / services;

4.4.3                  transmission by email of promotional materials that may be of interest to you;

4.4.4                  contact for market research purposes which may be done using email, telephone, fax or mail.  Such information may be used to customise or update the Website.

4.5          No card details are retained or stored within our site, only basic card information can be seen by authorised staff (e.g. last 4 digits of payment card, card holders address).

5. Third Party Websites and Services

5.1          Eureka Golf Ltd may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment processing, delivery of purchased items, search engine facilities, advertising and marketing.  The providers of such services have access to certain personal Data provided by Users of this Website.

5.2          Any Data used by such parties is used only to the extent required by them to perform the services that Eureka Golf Ltd requests.  Any use for other purposes is strictly prohibited.  Furthermore, any Data that is processed by third parties shall be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.

5.3          We will not disclose, sell or rent your personal data to any third party, save for any disclosures of your personal data detailed in this policy.

6. Links to Other Websites

This Website may, from time to time, provide links to other websites.  Eureka Golf Ltd has no control over such websites and is in no way responsible for the content thereof.  This Policy does not extend to your use of such websites.  Users are advised to read the privacy policy or statement of other websites prior to using them.

7. Changes of Business Ownership and Control

7.1          Eureka Golf Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Eureka Golf Ltd.  Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

7.2          In the event that any Data submitted by Users is to be transferred in such a manner, you will be contacted in advance and informed of the changes.  When contacted you will be given the choice to have your Data deleted or withheld from the new owner or controller.

8. Controlling Use of Your Data

8.1          Wherever you are required to submit Data, you will be given options to restrict our use of that Data.  This may include the following:

8.1.1        use of Data for direct marketing purposes; and

8.1.2        sharing Data with third parties.

9. Your Right to Withhold Information

9.1          You may access the Website without providing any Data at all.  However, to use all features and functions available on the Website you may be required to submit certain Data.

9.2          You may restrict your internet browser’s use of Cookies.  For more information see Clause 12.

10. Accessing your own Data

10.1          You have the right to ask for a copy of any of your personal Data held by Eureka Golf Ltd (where such data is held) on payment of a small fee which will not exceed £10. 

10.2          The right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge; and

10.3          The right to opt out of any marketing communications that we may send you.

10.4          If you created an account with us, you can access all of your information via the 'My Account'. From there, as per GDPR guidelines, you are able to edit, delete, and download all the information we hold.

If you wish to exercise any of the above rights, please contact us. However, if you wish to unsubscribe from e-mail marketing communications that we send you, you can do this by clicking on the unsubscribe link at the bottom of any e-mail newsletter we have sent to you. If you have changed email address and have a forward setup on your old email address you may have to contact us to unsubscribe your old email address. You can also 'opt out' of any such communications in future via your 'My Account'.

11. Security

11.1       Data security is of great importance to Eureka Golf Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

12. Cookies

12.1       This Website may place and access certain Cookies on your computer.  Eureka Golf Ltd uses Cookies to improve your experience of using the Website and to improve our range of products.  Eureka Golf Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

12.2       All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

12.3       Before the Website places any Cookies on your computer, subject to sub-Clause 12.4, you will be presented with “We use cookies to give you a fabulous customer experience and enable you to check out on our website. By continuing to use the site as normal we will assume you are happy with this. By giving your consent to the placing of Cookies you are enabling Eureka Golf Ltd to provide the best possible experience and service to you.  You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.”

12.4       Certain features of the Website depend upon Cookies to function.  UK and EU Cookie Law deems these Cookies to be “strictly necessary”.  These Cookies are shown below.  Your consent will not be sought to place these Cookies.  You may still block these cookies by changing your internet browser’s settings as detailed below.

12.5       This Website places the following Cookies:

Overview of Cookie Types

Cookies typically fall under the following types:

session cookies persistent cookies

Session cookies
These expire when you close your browser, and are typically used to help the website know that you are doing something like the following:

logging in/logged in part way through the process of something like purchasing an item adding a comment

12.6       You can choose to enable or disable Cookies in your internet browser.  By default, most internet browsers accept Cookies but this can be changed.  For further details, please consult the help menu in your internet browser.

12.7       You can choose to delete Cookies at any time however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

12.8       It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

13. Changes to this Policy

Eureka Golf Ltd reserves the right to change this Policy as we may deem necessary from time to time or as may be required by law.  Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.

Eureka Golf Ltd

Registered Office:
382e Jedburgh Court,
Eleventh Avenue,
Team Valley,
Gateshead,
Tyne and Wear
NE11 0BQ

Company Registered Number: 07286678